Customer Value

LX Pantos is a total logistics company that fulfills its social responsibility through transparent and
systematic sustainability management activities.

LX Pantos Logistics strives
to realize sustainable customer value.

LX Pantos Logistics strives to realize sustainable customer value by establishing a customer-oriented corporate culture while
continuously upgrading its quality management system.

Voice of Customer

Customer Value​

Customer Value​
  • Responsible
  • System
  • Strengthening
  • Realizing Customer
  • Process
  • Improving Service
  1. Responsible Management
    Establishment of a customer-oriented
    corporate culture
    Sustainable customer-value management
  2. System Upgrade
    Operating customer pain-point management systemSecuring a control system customized
    for customers
  3. Strengthening Competitiveness
    Improving the quality of the overall customer experiencesSecuring end-to-end visibility
  4. Realizing Customer Satisfaction
    Responding to potential customer pain pointsReducing logistical costs through preventive activities
  5. Process Optimization
    Reflecting the work-system of international standardsMinimizing process, maximizing efficiency
  6. Improving Service Quality
    Expansion of integrated quality management systemPrevention and minimization of quality accidents
Cookie settings

LX Pantos Co., Ltd.(hereinafter referred to as the 'Company') uses cookies on the LX Pantos website(hereinafter referred to as the 'Website'). Apart from essential cookies, the Company is required to gain individual consent from customers before installing cookies.​

When users visit the Website, information is stored in their browser or retrieved from their browser in the form of cookies. This information could be about the user, user preferences or the user device, and it is mostly used for the proper functioning of the Website. While users may not be directly identified through this information, the information may provide a more optimized user experience.​

The Company respects the privacy of users. Users may choose not to accept specific types of cookies through their settings. They can check out the details and change their settings.

Guide to cookies

* Check ‘Turn off for today’ in the main screen pop-up

Purpose of use Use of ‘Turn off for today’ function in pop-up
Tracking cookies popup
Data collected Cookie ID and value
Retention period 1 day
Data receiver None(internally retained)​
Guide to cookies

* Google Analytics(GA4), Microsoft Clarity anonymously collected data

Purpose of use collecting and processing of user data
Tracking cookies _ga, _ga_<container-id>
Data collected Number of users, session statistics, approximate location(IP), browser and device information, user activity
* Google Analaytics (GA4), MS Clarity uses individual IP addresses to determine countries, cities and their latitude and longitude. The addresses are not logged or stored.
Retention period 24 months
Data receiver Alphabet Inc., Google LLC, Google Ireland Limited
Microsoft Corporation

Privacy policy of data processing company

Cookie policy of data processing company

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