Voice of Customer

We appreciate your valuable opinions
After your inquiries are processed, responses will be sent via the e-mail address you provided during registration.
Please register an accurate e-mail address. Note that you may not be able to receive our response if it is categorized as junk mail by your e-mail service provider.
Customer query submission and resolution process
  1. Query submission
  2. Contents check and delivery to specialist
  3. Specialist’s communication with customer
  4. Query closing & satisfaction survey
Voice of Customer Personal Information Collection and Usage Agreement

LX Pantos Co., Ltd. (hereinafter referred to as “the Company”) shall faithfully comply with personal information protection rules prescribed by the Personal Information Protection Act and other relevant laws. All personal information is processed in accordance with relevant laws or under the agreement provided by the consent of the owner of the information.

1. Purpose of Personal Information Collection and Usage

  • - Providing response to customer inquiries

2. Personal Information to be Collected

  • - Name, contact information, e-mail address

3. Retention and Usage Period of Personal Information

  • - Personal information is retained for one (1) year after the inquiry case is completely processed
  • - If required by law, the personal information is retained for the period prescribed by relevant laws.

If the customer does not consent to the information collection and usage agreement,
inquiry responses may be restricted as the customer’s information would not be verified

Voice of Customer : Inquiry Type, Inquiry Details, Work Type, Customer Name, Contact Information, E-mail, Title, Details composed
Country
Work Type
Inquiry Type
Contact Information

※ We will send verification information to your e-mail address for you to view processing results.
Please enter your accurate e-mail address, and please make sure that our e-mails are not sent to the junk mail folder.

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